We’ve been using CF for a long time as enterprise and non enterprise customers and while their support went to absolute shit compared to what it was, I agree with the first comment on that article.

Casino was in violation of TOS and the only solution was BYOIP with enterprise plan. They were given 48 hours to correct, but tried to weasel their way out of it for two weeks when CF finally shut down their account.

I’m 100% on the side of CF in this instance. This also explains the sales calls. There was no tech issue to resolve.