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  • jkure2@lemmy.world
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    1 year ago

    Companies don’t even care beyond bare minimum for the labor that they pay why would they care about the labor they don’t lol

      • HidingCat@kbin.social
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        1 year ago

        This awfulness is usually seen with bigger companies, especially ones who are going or have gone public on the stock market.

        The basic premise for a capitalistic market economy isn’t something I don’t like per se; consumers choose to buy goods or services from a company that best serves their needs (demand), and companies strive to provide that (supply), and the best providers win. Consumers get a great service or product (as exemplified in your example), and to do that, the staff are motivated and well paid to do so.

        The shitty part is when both are disregarded in modern day late stage capitalism for the shareholder, which results in sheninagans that treat both customer and staff poorly, in the name of short-term profits.

        • redballooon@lemm.ee
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          1 year ago

          Amazon customer service is great and they still treat their employees like shit.

      • markr@lemmy.world
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        1 year ago

        Sure, but then they are organizations that are not yet fully incorporated (lol) into the system of end stage financial capitalism… They haven’t been commodified yet.