My cat recently decided to go to town on one of my ELAC speakers. I contacted their support in order to buy a replacement driver, and they straight up sent me one for free :)

So, shoutout to ELAC for a very pleasant customer experience.

  • paponas04@lemmy.worldEnglish
    1·
    1 year ago

    awesome, but tbh they’re german and germans seem to be very ‘‘proper’’ and willing to do their job properly so i’m not surprised you got excellent support, still nice tho because of course its not granted