• SwingingTheLamp@midwest.social
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    8 months ago

    I feel this in my soul, except about Windows. I’ve got a handful of machines at work that refuse to update to Windows 10 22H2. They give an error code during the compatibility check. Googling that error code returns dozens of forum posts with hundreds of users and “Microsoft support agents” chiming in. They give the same list of suggestions—that don’t work—to fix it. Nobody can say what the error code means, or what the compatibility check checks. The official Microsoft fix is to reinstall.

    I don’t want to reinstall. The suite of software these computers run would take several hours to reinstall.

    This is typical of my experience with Windows. (I’m a Unix/Linux guy.) I look up how to do something in Windows, and with the official Microsoft documentation, one of three things inevitably happens:

    1. I follow the steps and click the things, and it still doesn’t work.
    2. I can’t follow the steps because one of the things to click is greyed out for some reason.
    3. I can’t follow the steps because the documentation refers to an older edition, and Microsoft has removed one of the things to click.

    One time, when trying to get Excel to run a mail merge, I ran into all three problems in three attempts.

    The same happens with 3rd party sites. They never say the edition of Windows to which their guide refers, and the feature is deprecated or gone. (Most recently it was about getting a Windows 10 start menu behavior back on 11.)

    Oh, and since Windows is mainstream, a lot of the information is in the form of AI vomit, and covered in ads and dark patterns.