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  • Kuma@lemmy.world
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    1 year ago

    I have seen a lot of comments about looking up solution on reddit. I have never done that. Most problems has solutions on blogs, stackoverflow, YouTube, Wikipedia, other forums about the specific product, the brands own dokumentation and so on. I don’t know what I should use reddit for. Maybe reviews? But I use YouTube for that. What do you search for on reddit? Reddit has only been for entertainment or news (but newspapers and blogs can give me that too) for me.

    • Ternpike@lemmy.world
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      1 year ago

      Reddit has been a kind of unofficial support channel for a lot of companies since it doubles as good pr to be visibly helping their community. For smaller companies it’s also a lot easier to spin up a subreddit and try to attract people there for a free marketing and support platform. I see quite a few tech companies operate in that way, but Ubiquiti is one of the bigger ones that first comes to mind.

      With the rise of Discord, I think Reddit is losing some ground in that space much like individual forums before it, but Reddit still has a lot of historical data in it for troubleshooting things that aren’t as common.

    • Falmarri@lemmy.world
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      1 year ago

      Youtube “solutions” are useless. I’m not going to watch a friggen video, normally 10+ minutes, to hopefully maybe see if it answers my question.

      Same with reviews. youtube reviews look all official because they’re a video, who knows. With reddit you get comments (that aren’t useless like youtube’s), and votes (with downvotes).