I got this fun fee after trying to order takeout from Buffalo Wild Wings (yes I’m naming and shaming). How exactly does adding a dollar help you operate takeout? It’s literally less work than waiting on a table. This is nothing more than a shameful cash grab to pad profits.
I cancelled my order and got local street tacos instead.
EDIT: Look what I found this morning, lol https://www.today.com/food/restaurants/buffalo-wild-wings-takeout-fee-backlash-complaint-rcna90228
It’s not as if they’re paying their waitstaff normal minimum wage in most states; tipped employees can be paid less if the tips make up for it.
You’re correct, and that’s another beef I have with the whole industry.
It’s actually more of the problem. They can pay wait staff 2.13 an hour, but they cannot make them pack up take out orders for that. So it literally does cost them more to do take out.
Yes they can.
I think the point is that if all the staff do is pack up take out orders, they legally cannot make them do it for $2.13/hour. The employer legally has to pay tipped employees minimum wage if tips do not cause them to reach minimum wage. More time on take out orders is less time earning tips.
More broadly, most wait staff aren’t going stick around even if they’re being paid minimum wage and getting no tips. They’ll go elsewhere where they can earn better — presumably somewhere they can consistently earn tips.
If all the staff does is pack up takeout orders, they can legally be paid $2.13 an hour.
Wrong. https://www.dol.gov/agencies/whd/state/minimum-wage/tipped “Basic Combined Cash & Tip Minimum Wage Rate” means that if tips do not meet the federal minimum wage, the employer must make up the difference.
From what I’ve heard, that rule is quite rarely enforced. Since some portion of tips is probably going to be in cash, the employer doesn’t have a 100% perfect ledger of how much each person made in tips, so they aren’t just going to automatically fill that gap unless the employee asks for it and backs up their claims.
There are a few implicit incentives at work that would prevent an employee from pursuing that course of action unless it’s happening really regularly. I’ve heard stories about people trying to go after it and facing “unrelated” retaliation. While such retaliation would be illegal if a causal link were proven, the entire thing is shrouded in so much plausible deniability that I imagine most people would just find it easier to take a few dollars loss than pursue legal action. Another thing preventing such action is that many cash tips often go unreported, so attempting to bring all of the numbers to the floor in a legal setting is not something most servers would want to try anyways.
Anyways, that only guarantees a wage of $7.25/hour. That’s a poverty wage, and the thought that employees need to fight their employers just to get that is depressing. States differ, but a pretty large number still use the federal minimum wage. Any employer that can’t manage to pay their employees a living wage, much less $7.25/hr, should absolutely go out of business.
The answer to all of this is to remove the nonsensical reduced minimum wage for tipped workers. Some states have done this (WA comes to mind) - they make state minimum wage plus tips. Worth noting that the restaurant industry there is doing just as well as anywhere else, so clearly it’s not such a harmful thing to establishments.
What part of that do you think applies to this discussion?
Do you think it’s illegal to tip on a Togo order?
They do exactly that