• Maggoty@lemmy.world
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    9 months ago

    Not necessarily. The hotline staff are trained to deal with it over the phone if at all possible. They do not just call the police.

    • pyrflie@lemm.ee
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      9 months ago

      Several cities have replaced them with AI that alert the police and hang up on the caller.

      • Tidesphere@lemmy.world
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        9 months ago

        I’m not aware of this having happened anywhere. At least not with the 988 Suicide Prevention Lifeline, which I assume is the line that’s being referenced.