Can I just rant a little to you all?
I’ve tried numerous times to help people from reddit set up an account and get started on Kbin (and lemmy), but 4 out of 5 times people can’t seem to grasp the concept of registering an account and starting to use this platform. Even breaking it down into 2 steps, with direct links… They get angry, and then ragequit their attempt in a huff saying how it’s too fucking complicated and it will never take off because it’s so hard.
Ok, I get that the fediverse is complicated if you think deeply about all the interconnectivity and federation etc, but there is no reason you even have to think about any of it to create an account and get started. Like, at all.
It reminds me so much of my 70/y old mother-in-law not immediately knowing how to work a tv remote and shoving it at me after 1.5 seconds saying “here, I can’t figure this out”. When in reality all she had to do was press the fucking big red button…
I’m just so frustrated with people’s complete lack of ability to help themselves.
It is confusing. Simple as. I have an account on lemmy dot ca, but I don’t understand how to view or participate in kbin content so I just don’t
You are literally participating in kbin content right now, commenting on a thread on a kbin magazine posted by a user registered to kbin.
Tbf, I think that underlines what he was saying. He has no idea where he is, or that he is already participating kbin.
Compare that to reddit, and it’s more complicated.
It also underlines what the OP is saying. The average user doesn’t need to do anything or think about anything special to use the platform. Simply making an account and interacting with whatever is on front of you will work.
It’s only complicated if you’re constantly comparing it to reddit in your head and trying to recreate the exact experience here.
Not always. There are the defederated instances, for example. Sometimes things break like lemmy.ml and people are having issues subscribing to communities (it’s apparently just a visual bug, but still). There have been tons of questions about the Fediverse from people who just got here. Kbin, for example, was not federating properly for a while before and we on lemmy could not see any posts on it. That can matter if a specific community is on an instance not accessible to a user for one reason or another.
Edit: I’m not criticizing the Fediverse, but it still has issues to be addressed. It’s pretty young relative to big social media sites like FB, reddit, etc so growing pains are to be expected. But we do need to acknowledge the issues if we hope to fix them later on.
Yes but that’s only relevant if you’re aware of a specific community on a specific instance and expect to be interacting with it on purpose.
It’s completely irrelevant if someone just gives you the name of an instance, tells you to make an account on it and start using. You’ll be perfectly fine reading and commenting whatever’s in your feed.
The only way this breaks is if you’re in an instance that is too small to have local traffic while having technical difficulties with federation. If the instance is active enough or it’s federating normally, someone completely unaware of the concept of federation will be perfectly fine as long as they understand the interface.
They’ll be fine until someone recommends a community on another instance complete with link and suddenly the user is logged out, can’t subscribe to that community, and when they try to log back in by clicking the login link on the page, it says account not found.
For this reason, there is a need for at least a little bit of understanding about how federation works.
This understanding is much more easily achieved after one’s familiar with the basics of their own instance though, isn’t it? Rather than expecting them to imagine the exact user experience of the fediverse before they even made their account, would we not be better off introducing them to a cold open and be helpful later when they have questions?
All of these problems are caused by the same underlying system and trying to explain the system to non-users is the exact wrong way to go about alleviating them. Better interface and UX design is the only thing which can solve this issue.
Yes, but the problem is that the first post they see might contain a link to another instance, they click it and they get lost when they no longer have a session because no one told them that’s how it’s supposed to work. Then they get angry and decide it’s a bug and this whole federation thing doesn’t work. Better interfaces would help, but I don’t think it’d be enough.
True. I agree with you. Hopefully soon most technical issues will be resolved enough to not matter to the average user. I’d love for us to grow more, and I think we should address the barriers that are preventing some “normies” (for lack of a better term) from heading here. I know some are just making up excuses, but hell my mom just learned how to post in facebook middle of last year. Lmao. Some are just easily confused.
Why do they need to know?
See a post, upvote it, comment on it. It’s functionally exactly the same as where they came from. The nuances are dramatically unimportant unless or until someone decides they want to use the platform in a more advanced, detailed way, which is going to be like 5% of us.
There’s literally no reason to explain the concept of federation at all unless someone specifically asks “Hey, how can I do this more advanced thing?” The cat pictures are all right here, on my screen, and I can comment on them the exact same way I did on reddit. The only difference is that the interface is a little rougher around the edges at the moment.
First of all, why shouldn’t they know? I’m pretty sure you’ve seen the posts saying reddit is undeleting posts or that lemmy/kbin is “bad for privacy” because they don’t delete comments? Many of them never even realized or remember how pushshift worked. Because they didn’t know. I won’t advocate jumping in blindly to a site/app because, “trust me bro.” It’s even a good thing people want to know what they’re signing up for.
There are literally reasons to explain how it all works. Just scroll on /all and you’ll find a lot of posts asking stuff about the Fediverse and/or how to navigate it. Or to troubleshoot some issues. Or to ask “how do I search this and that?” Etc. I bet I just need less than a minute on my browser to find a post like that.
Let’s say a newcomer arrives, signs up for beehaw (or lemmy.world since it seems to be a popular lemmy instance), and proceeds to get Jerboa. Do you think the app shows all communities you search for out of the box? No. I’ve been there. I have a lot of communities I’m subbed in that I had to use the direct link and search via browser for me to even find it. You can say, “just use the browser,” but you’d be ignoring the fact that many people are unhappy precisely because they can’t use their app anymore so they obviously navigate via an app.
If someone wants to know, they’ll ask. But just using the platform requires exactly none of that knowledge, and trying to infodump all the technical jargony bullshit onto people right from the beginning is absolutely going to make them go “wow, this is complicated” and not come here. Because you’ll convince them that it matters somehow.
Or maybe kbin is just fucking amazing and I’ve been spoiled by not having to know shit about the backend of this. Maybe Lemmy really is more complicated, or something.
Kbin really is pretty cool. Lol. The only reason I’m not on it is because there’s no app. I’m on mobile 95% of the time so browsers don’t really work for me.
I get what you’re saying, and I agree. I’m just saying for some folks it might not be as simple as you and I think it is. And it wouldn’t hurt if the fediverse became a bit more easier for the non-techie people. Some people (like me lol) just makes things needlessly complicated. I’m still trying to convince people to join us here despite the obstacles.
For what it’s worth, I’m only using kbin on mobile and a lack of app hasn’t been an issue for me. I say this having come from Reddit using Relay for a good 8+ years.
The kbin mobile web app is actually pretty good. I’ve found it adequate for almost everything so far.
Kbin lets you install a Progressive Web App (PWA) which gives you a button that puts it in it’s own separate window from the rest of the stuff running in your browser and to my understanding lets it run in the background to give you notifications if you want (I keep notifications off for most things, so I haven’t tested this aspect).
It might be worth a try. My only caveat is that it isn’t working right in Firefox because they seem to have stopped PWA support, but it works fine in Vivaldi which is chrome-based so other chrome based browsers are probably fine for this use.
Apps are a bit of a relic from the days before responsive web design / mobile-focused web development took off. If you think about it, we really shouldn’t need to download a separate app for every website we visit on a mobile device.
Yeah. I might try it while waiting for an app. I also turn notifications off for everything except phone and chat apps so no notifs is not a dealbreaker. Thanks for the suggestion.
Also, the last part is true. I just remember some “apps” i use nowadays are electron.
Yup, it’s like email but take away recipients. Yea, there’s sorta recipients, but you don’t really know who it’s federated with/etc. We (foss devs) need better optics here. UX is difficult, though i welcome ideas.
You gotta admit, this right here is a pretty classic fediverse moment.
Is there an active “BestOf” community? Lmao
I also did not know what a kbin is as of a few minutes ago, but the great thing is, that I really didn’t need to know. I guess it feels “complicated” because there is much that can be learned but you don’t necessary have to.
People also did not know how the Reddit backends work and just used it but apparently they feel that they HAVE to learn how the fediverse works on day 1.
you’re participating in kbin content right now…
So simple they didn’t even need to think about smh
The funny part is, you’re viewing and participating in kbin content right here. This is a thread posted to kbin. My reply will look to you as if it was made in lemmy, but it’s not. I have a kbin account, and that’s the magic at work.
The best analogy I heard so far is email; everyone gets that you can send an email from gmail to outlook. We are just not used to that websites can interconnect with each other but give it some time and it will be second nature to people
Please stop with the email analogy. It really doesn’t help with anything. You send emails to an email address, people don’t think of the back end of that process at all and can’t make an analogy to social media where posts just… go out into the ether.
The only reason this is confusing is that tech-heads in these services can’t shut up about federation despite federation being largely irrelevant to the experience. The fact that the poster above didn’t even notice that the interaction is happening cross-service but still was confused about how to interact cross-service tells you that the way to help people get over how “hard” understanding federation is would be to shut up about it.
I mean, that won’t help with people not being willing to just make an account on a place at all, but yeah, everybody is so pleased about the interoperability thing that they make the day-to-day use of federated services seem a lot more convoluted than it is in practice.
I actually agree. Nobody explains DNS to people trying to understand how mail works. They don’t need to understand MX records, SPF records, DMARC, DKIM, or anything. All they need to know is sign up and how to use the To: field to start sending emails. Hell - you don’t even need to and probably don’t want to explain the purpose of the CC or BCC fields at this point either.
If a user is trying to actually understand the underlying technology then the email analogy can be a first introduction. But if someone is technical enough to be trying to learn it’s better to just teach them about ActivityPub.
Yeah, the email thing keeps getting repeated but doesn’t actually make sense when you think about how people use the fediverse.
I think it as more of as being like what kind of device you use to watch subscriptions. Are you picking a tablet or a smart TV to watch Netflix or Hulu? The device is kbin or lemmy. What communities/magazines you interact with is is like the service. All of them can access the service if you’ve subscribed. You don’t need a Hulu device or a Netflix device, just a device.
Looks like you figured it out by accident, this is a kbin thread lol. It’s functionally identical to taking part in Lemmy threads, the complicated stuff is happening in the background as our instances communicate. Threads from all instances show up in the “All” tab and you can participate in them just the same as if they were from your own, for the most part. Since you’re on a relatively large instance as well, you should be able to search for just about any community you want using Lemmy’s own search bar and be able to find one without having to worry about if it’s in another instance or not. Chances are, whatever instance its on has been visited by someone else before, so the link between the two already exists. I hope this helps!
As the others have pointed out, this is a kbin thread. Since your account is on an instance that’s federated, all the content comes to you, you don’t have to do anything special.
I don’t know if you’re aware but …
…this whole thread is on kbin
Also, there’s kbin, lemmy, squabbles.io (speed- and layout-wise my favorite) - each with several „federated“ instances. Which to chose? For many, the appeal of a social media platform is that you have ONE place where you can be sure to see/read and reach all others.
And instances are sometimes „unfederating“ or the federation is incomplete, you‘ll never know. Just look at this (on reddit, sorry) : https://www.reddit.com/r/RedditAlternatives/comments/149sm0n/beehaw_defederating_from_lemmyworld_and/
If the admin of one instance decides to de-federate, you’re suddenly cut off.
Is squabbles federated? I don’t feel like it is. But I do love it.
No. Squabbles is neither part of the fediverse nor is it open source. It’s its own independent & proprietary platform. It’s kbin, Lemmy, and to an extend Mastodon.
You are rn interacting with kbin people xd
That happened to me too in the beginning with lemmy coming from kbin, until I discovered the very bottom of the page where it showed me which community I‘m in (odd place to put that).
I made some strange posts like linking to a community I was in. Gets better with time.
What community you’re in is right in the URL and can be found at minimum twice in the sidebar. Just look for @[sub]@[instance], or the previous with @[username] in front of it.
Thank you, all that is so good to know!
I didn‘t see any of that, cause the back of the URL is a bit painful to look for on my phone’s browser and the sidebar part is collapsed by default. Now that I know what to look for I‘ll hopefully not get lost again.
The mobile site definitely needs some work, or better some proper apps.
Since nobody said it yet, you should know that this whole thread is k.bin