I find myself writing many pieces of documentation, justifications, emails, and notes. I’m just wondering what other people’s experience is with writing in a professional setting.
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As much as I can. Working for an MSP and every customer has their own way of wanting things done plus each vendor has their own way of doing things.
So for every process I have a generic page which links to each customers more specific instructions.
Do you share your documentation with coworkers?
We run confluence so yes.
Hardly ever…
Alas! The backups failed, so now The system's down, the password's wrong And all the mounts are also hung It used to work - I don't know how