I’m a casual eBay user. On rare occasions, I will sell household items when I no longer use them. Well, I went to sell my Nintendo Switch on eBay and found out my account has been restricted indefinitely selling. When I tried chat with the customer service agent, they provided a name of some entity that I don’t recognize in relation to my account for the reason for restriction, then refused to help me any further and simply disconnect. What kind of shity service is that? When I was provided an automated option to “appeal”, it didn’t work when i clicked on it. It didn’t do anything. Same with other options. They don’t have any other way to appeal on their website from what I can see. So caught off guard and annoyed.

  • mateomaui@reddthat.com
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    6 months ago

    I’ve been trying to think of a time when I had good customer service from them and came up with nothing so far.

    • JJROKCZ@lemmy.world
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      6 months ago

      That’s because they’ve never in their history had good customer service lol