‘It hasn’t delivered’: The spectacular failure of self-checkout technology::Unstaffed tills were supposed to revolutionise shopping. Now, both retailers and customers are bagging many self-checkout kiosks.
‘It hasn’t delivered’: The spectacular failure of self-checkout technology::Unstaffed tills were supposed to revolutionise shopping. Now, both retailers and customers are bagging many self-checkout kiosks.
Self-checkout and self-scanning are great when done right.
I only need to pack my groceries into my shopping crate once with the hand scanner. Or when buying only a few items, I skip the lines and scan them myself, pay with my phone, done.