• mahomz@lemmy.world
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      10 months ago

      Though the BBC is obviously identified most with UK, it in fact has many international publications. This article focuses on the US, with only a reference to “Booths in the UK”, a very small supermarket group I have never heard of before.

      Self checkout in the UK is commonplace and largely popular, though some of the general customer criticisms in the article are familiar to me as a regular user of them.

    • telllos@lemmy.world
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      10 months ago

      Same here in Switzerland, very well made and pretty efficient. But I really hate the fact that I’m basically working for the store.

    • EnderMB@lemmy.world
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      10 months ago

      They’re very popular here too, but a lot of older people really struggle with them, so they’re widely hated by boomers that want things to be like the 80’s again.

      The technology is a bit shit, and more often than not there’s a lot of waiting around for someone to unblock you. Where it was probably a “failure” to many is in the initial promise of being able to get rid of employees and replace them with self-scan.