good news; they’ve actually got my referral!
But info that might be relevant for people here; they’re currently processing referrals made in July 2024, which from my last call seems to mean they’re working them down at a little less than one month, per month.
Otherwise they’re supposedly one of the faster RTC providers so still consider them if you’re in England!
I’m looking forward to finally getting someone to listen, honestly. I’m glad you had a (relatively!) good experience :) thank you!
Good luck!!