T-Mobile Is Forcibly Moving Those on Older Plans to Some of Its Newer Ones in November. Key takeaway: You can Opt-out but have to call T-Mobile Customer Care to do so. My Magenta to Go5G basic plan would cost $240 more annually for the added additional bonus of…extra hotspot data. That’s it.
… those on Simple Choice will be moved to either Magenta or Essentials Select, those on Magenta or One will move to Go5G and those on Magenta 55 Plus will be migrated to Go5G 55 Plus.
So … some users on one plan are going to be moved to a plan which other users are also going to be moved from? They’re not eliminating the Magenta plan, they’re just raising prices.
Yeah, the wording is weird. Also, T-mo claims, “we’re moving a small number who were on older rate plans” but I was under the impression that a majority of users were on the Magenta-branded plans, which have been the sole consumer-facing options for at least 3-4 years now.
Thanks for posting - the short of it is that you can start contacting support October 17th to opt out and the change goes into effect November 14th.
lmao 😂 😂 😂 i
What’s the point of a contractual agreement if the company can just arbitrarily change it and force customers into new pricing tiers that were locked by the contract?
While I agree that this is outrageous, it is in the contract that people are signing that they can change this sort of thing.
Yeah that’s why contract law needs to be changed. It’s ridiculous that contracts can be written in such a way that it locks us in but allows them to change whatever they want, whenever they want. And if you don’t like it then tough shit, you can’t have a mobile phone.
If you’re in one of these affected plans you certainly no longer have a contract and can cancel at any time.
I just spoke with a T-Mobile phone representative and he said they are able to start opting people out NOW, so you don’t need to wait until next week to call them.
Anyone who says Lemmy doesn’t have niche communities can go suck a fat one
T-Mobile has over 115 million customers, this isnt a niche community
Now something like “Wicket the Ewok Fan Community” would be niche
That show was baller when I was 4
Honestly this will probably be what makes me transition to Visible. I’m currently on a $100 for two lines Magenta Max plan. I know I can opt out this time, but the grandfathered pricing is the only reason I’m still with them.
Careful with Visible. They’ve had weird issues in the past (affected me personally) where calling just randomly stops.
https://community.visible.com/t5/Need-help/Can-t-make-calls/m-p/24275
I’d suggest US Mobile if you wanna choose between T-Mobile or Verizon. They can use either/or pending on your SIM card. I pay $90 after tax for 2 lines. Both unlimited everything and 1 with 50GB hotspot and limited international.
I’ve been using Visible as a second SIM for the last year and I haven’t had any trouble. We were RVing so I was bouncing between T-Mobile and Visible depending on who has the better coverage.
Edit: and I can easily find people reporting the same issue on US Mobile
https://www.reddit.com/r/USMobile/comments/xya1rt/cant_make_outgoing_calls_this_number_has/
Then glad to hear you haven’t had issues!
I only use them because my account is grandfathered from like 2003. If they raise my rates then I’ll get a carrier that doesn’t suck
While it’s irritating that this shift is happening, TMob has been the best carrier I’ve had and have no desire of switching away.
Ny account is also grandfathered from 2010 and so far, I’ve heard that those who ask to remain on their current plan have had no issues, so long as they call the support number directly.
That will be my play the moment I receive the official notification.
I have been on a $40 10 gig/mo prepaid plan for 10 years now. If they get rid of it, I’ll cancel it. I’m sure they will eventually.
I have their super cheapest plan that’s like $20/month.
Do I need to do anything? I live overseas and do not need a us number for another other than 2factor stuff for banks.
When the text message goes out you’ll need to call them and inform them you’ll like to keep your current plan.
This is so dumb, it makes me want to drop them.
