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I think you mean “unforeseeable weather events, sorry no refunds”
US consumers are about to get REAL familiar with the phrase “force majeure”.
Some airlines are moving to newer systems and software. Is it too late to avoid a disruption? Probably. But it’ll eventually right itself again.
I wouldn’t be at all surprised if Southwest Airlines was just the tip of the iceberg, in terms of airlines with dated hardware and/or software. These companies rarely learn from each others’ mistakes.